You can cancel within 24 hours of the purchase. Once the order processing has initiated, however, it will not be possible to ask for a refund
A used product is not eligible for refunds due to hygienic concerns.
Prices include express shipping except for the UK where a USD 60.00 surcharge is applicable to ensure discreet and safe delivery. UK deliveries will be delivered to a 3rd party warehouse after clearing customs. Once the 3rd party warehouse secured the item, it will then be delivered to you. Please contact us if you wanted to pick up your purchase by yourself.
After you placed your order, please allow 1-2 days for us to prepare your order.
Once your order is ready, we will ship her out to you via DHL or UPS express. You will also receive a tracking number once we sent the item.
Delivery normally takes 3-7 days.
Working Days/Hours: 24/7 via Phone/Email
Phone: (+86) 170 8188 8108
For questions about any of our products, or help with placing your order, don't hesitate to contact us:
Your questions are important to us. We check our email frequently and will reply back almost immediately during business hours. Thank you for your patience.